03 / OBSERVABILITY · SRE
See what the system knows.
A practical guide to the signals, rules, dashboards, and logs used to explain PayGuard health.
TERMS THAT MATTER
Measure behavior, not just uptime.
MetricA numeric measurement over time, such as request count or reconciliation attempts.
LogAn event record: a provider timeout or reconciliation result with context.
SLIA measured service indicator. PayGuard records five-minute availability and 250 ms latency ratios.
SLOA target for an SLI, used to decide when service behavior needs attention.
Error budgetThe allowed failure portion implied by the SLO. Burn rate describes how quickly it is spent.
AlertA Prometheus rule that evaluates when warning, critical burn rate, or latency conditions hold.
Readiness vs livenessReadiness controls traffic; liveness triggers a restart when the process cannot recover.